Refund & Delivery Guarantee

Instant delivery, 24/7

Your order is placed automatically the moment you pay, any time of day or night, and most records arrive by email within minutes.

Our 30-minute guarantee

If an order placed between 8am and 10pm ET takes more than 30 minutes to reach you, you still get your record and a full refund. That includes delays caused by ServiceOntario system outages.

Ordered overnight?

Overnight orders are delivered instantly too. If something holds one up, such as a government website outage, it is delivered by 9am.

Licence number not found?

If the licence number you entered doesn’t match a record, we’ll email you right away. Reply with the correct number and we’ll complete your order at no extra cost. The 30-minute guarantee starts again from when we receive the corrected number.

No correct number?

If we can’t deliver your record because a valid licence number isn’t provided within 7 days, you’ll receive a full refund.

Questions about an order?

Email support@getmyabstract.ca with the name and email address used when ordering, or visit our contact page.

Order a Driver Abstract →   Order a CVOR Abstract →

GetMyAbstract.ca is a private convenience service and is not affiliated with the Ontario Ministry of Transportation, ServiceOntario or the Government of Ontario.