Privacy Policy
Privacy policy
Last Updated: March 19, 2026
1. Introduction GetMyAbstract (“we,” “us,” “our”) operates getmyabstract.ca. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this policy carefully. If you disagree with its terms please discontinue use of our site.
2. Information We Collect
Information You Provide Directly: When you place an order we collect:
- Full name of the license holder
- Ontario Driver’s License Number
- Email address for document delivery
- Payment information processed securely by Stripe
Information Collected Automatically: When you visit our website we automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type and operating system
3. How We Use Your Information We use your personal information to:
- Process and fulfill your abstract order
- Retrieve your official driving record from the MTO on your behalf
- Deliver your abstract to your email address
- Communicate with you about your order
- Respond to your inquiries and support requests
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and unauthorized use
4. Legal Basis For Processing We process your personal information based on:
- Your consent when placing an order
- Performance of a contract to fulfill your order
- Our legitimate interests in operating and improving our service
- Compliance with legal obligations
5. Payment Processing All payments are processed securely by Stripe. We do not store your credit card information on our servers. Stripe’s privacy policy is available at stripe.com/privacy. By using our payment service you agree to Stripe’s terms and privacy policy.
6. Information Sharing and Disclosure We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:
- Ministry of Transportation Ontario (MTO) — to fulfill your abstract request
- Stripe — for secure payment processing
- Legal Requirements — if required by law, court order, or government authority
- Business Protection — to protect the rights and safety of GetMyAbstract and our customers
7. Data Retention We retain your personal information for the following periods:
- Order information — 90 days after order completion
- Payment records — 7 years as required by Canadian tax law
- Email communications — 1 year
- Website analytics — 26 months
After these periods your personal information is permanently deleted from our systems.
8. Data Security We implement appropriate technical and organizational security measures to protect your personal information including:
- SSL encryption for all data transmission
- Secure server infrastructure
- Limited access to personal information
- Regular security assessments
However no method of transmission over the internet is 100% secure. While we strive to protect your information we cannot guarantee absolute security.
9. Your Privacy Rights Under Canadian privacy law including PIPEDA you have the right to:
- Access — request a copy of your personal information
- Correction — request correction of inaccurate information
- Deletion — request deletion of your personal information
- Withdrawal of Consent — withdraw consent to processing
- Complaint — file a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights contact us at support@getmyabstract.ca
10. Cookies and Tracking Our website uses cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
11. Google Analytics We use Google Analytics to analyze website traffic. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout
12. Third Party Links Our website may contain links to third party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
13. Children’s Privacy Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child please contact us immediately.
14. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our service after changes constitutes acceptance of the updated policy.
15. Compliance with Canadian Privacy Law We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Our privacy practices are designed to meet or exceed these requirements.
16. Contact Our Privacy Officer For questions, concerns, or requests regarding this Privacy Policy or our privacy practices contact us at:
GetMyAbstract Email: support@getmyabstract.ca Website: getmyabstract.ca
For unresolved privacy concerns you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca